More 911 phone incompetence

Now, what the hell was this dumb@$$ 911 operator thinking??
It's just sad that this happens with as much frequency as it does. The worst part is that he just got two letters of reprimand and didn't get fired. I wonder how he would feel if he called 911 because, say, someone was breaking into his car or house and the dispatcher asked him if he wanted them to go over and shoot him so he would forget about the break in.
Moron should be fired.